Tele-calling Course BPO

Telecaller jobs in the domestic BPO sector typically involve:

• Finding new sales opportunities through inbound and outbound calls and emails.
• Encouraging existing and prospective clients to make purchases.
• Explaining the benefits of the company's products or services.
• Gathering and updating contact details.
• Addressing customer concerns and suggestions.

Key skills for telecallers include:

• Excellent communication
• Time management and organization
• Empathy and patience
• Product and industry knowledge
• Persuasion and negotiation
• Resilience and rejection handling
• Problem-solving
• Active listening